IT maintenance plans · Sabah
Monthly IT support that keeps your office running
Support packages for SMEs, schools and offices across Sabah, with ticketing, preventive checks, documentation and reporting so problems get fixed and stay fixed.
- Plans from 1 PC upwards
- Preventive checks
- Monthly reporting
Plans
Choose a plan that fits your team
Pick a plan based on your number of PCs, the support you need and how fast you need a response.
Entry plan
Starter
For 1–5 PCs
- Remote support during business hours
- 1 scheduled preventive check per month
- Ticketing and basic documentation
- Priority WhatsApp support
Add-on: On-site visits by quotation, based on area.
Ask about StarterSME plan
Business
For 6–15 PCs
- Remote support with faster response
- 2 preventive checks per month
- Network and WiFi health check
- Monthly IT report summary
- Ticketing and asset list tracking
Best for: Offices, shops, teams and small schools.
Ask about BusinessCustom plan
Enterprise
For 15+ PCs or multiple sites
- Priority remote support
- On-site schedule by agreement
- Network optimisation and security baseline
- Backup strategy and monitoring plan
- Monthly reporting and recommendations
Available: Custom SLA and support scope.
Ask about EnterpriseWhat we support
Computers, printers, network and records
Computers & laptops
Troubleshooting, Windows support, slow PC checks, updates and user issues.
Printers & scanners
Printer setup, shared printers, scanner issues and office printing.
Network & WiFi
Router, WiFi, LAN, printer sharing and network health checks.
Documentation
Asset lists, issue records, configuration notes and monthly summaries.
How we work
Structured support you can track
Our process reduces repeat problems and gives you a clear view of your IT every month.
Ticketing
Every issue is recorded for accountability and follow-up.
Preventive checks
Scheduled checks reduce downtime and stop repeat problems.
Setup records
Device, network and configuration details are recorded where needed.
Monthly summary
Selected plans include reports and improvement recommendations.
Need a quotation?
Send us your company name, location, number of PCs and the support you need. We’ll recommend a plan or a custom scope.
FAQ
Common questions
Can’t find your answer? Just WhatsApp us.
What is an IT maintenance plan?
An ongoing monthly arrangement where we monitor, maintain and support your computers, printers, network and daily IT issues.
Who is it for?
Offices, shops, schools, organisations and SMEs that rely on computers, printers, internet and business systems every day.
Do you support office computers and laptops?
Yes. Troubleshooting, Windows issues, slow computers, updates, user issues and general office IT support.
Is printer and scanner support included?
Yes, depending on the plan and scope: printer setup, shared printers, scanner connections and office printing.
Can you check our office network and WiFi?
Yes. Selected plans include network and WiFi health checks, router and LAN checks, and recommendations.
Do you provide on-site support?
On-site support is available by quotation or agreement, depending on your location, plan and support scope.
Can you help with backups?
Yes. For suitable plans we give backup planning advice based on your data, computers and risk level.
How do I get a quotation?
WhatsApp us your company name, location, number of computers, printer and network setup, and support needs.
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Want IT that just works?
Tell us how many PCs you have and what you need, and we’ll recommend the right plan.