Corporate IT Maintenance Plans
Monthly support packages for SMEs, schools, and offices across Sabah. Includes structured ticketing, preventive maintenance, and reporting. Suitable for ongoing IT stability and fast issue resolution.
Starter
Small office (1–5 PCs)
- Remote support (business hours)
- 1 scheduled preventive check/month
- Ticketing + basic documentation
- Priority WhatsApp support
Add-on: On-site visit (quote by area)
Business
SME (6–15 PCs)
- Remote support + faster response
- 2 preventive checks/month
- Network/WiFi basic health check
- Monthly IT report summary
- Ticketing + asset list tracking
Recommended for offices & small schools
Enterprise
15+ PCs / multi-site
- Priority remote support
- On-site schedule (by agreement)
- Network optimization & security baseline
- Backup strategy & monitoring plan
- Monthly reporting + recommendations
Custom SLA available
What’s Included In Our Process
- Ticketing & issue tracking (better accountability)
- Preventive maintenance checklist
- Documentation: devices, network, configurations (basic)
- Monthly summary & improvement recommendations (selected plans)