Corporate IT Support
IT maintenance plans for stable daily operations.
Monthly support packages for SMEs, schools, and offices across Sabah. Includes structured ticketing, preventive maintenance, documentation, reporting, and faster issue resolution for ongoing IT stability.
Built for predictable support
Choose a plan based on your number of PCs, support needs, response expectations,
and whether your team needs scheduled maintenance or custom SLA coverage.
Starter
Small office support for 1–5 PCs.
- Remote support during business hours
- 1 scheduled preventive check per month
- Ticketing and basic documentation
- Priority WhatsApp support
Add-on: On-site visit available by quotation based on area.
Business
SME support for 6–15 PCs.
- Remote support with faster response
- 2 preventive checks per month
- Network and WiFi basic health check
- Monthly IT report summary
- Ticketing and asset list tracking
Best for: Offices, shops, teams, and small schools.
Enterprise
Advanced support for 15+ PCs or multi-site operations.
- Priority remote support
- On-site schedule by agreement
- Network optimization and security baseline
- Backup strategy and monitoring plan
- Monthly reporting and recommendations
Available: Custom SLA and support scope.
Our Maintenance Process
Structured support with clear tracking and reporting.
Our maintenance process is designed to reduce repeated issues, improve accountability, and give businesses a clearer view of their IT condition every month.
Ticketing & Issue Tracking
Every issue is recorded for better accountability and follow-up.
Preventive Maintenance
Scheduled checks help reduce downtime and avoid repeated problems.
Basic Documentation
Device, network, and configuration details are documented where required.
Monthly Summary
Selected plans include reports and improvement recommendations.